SMS Terms & Conditions

Program Name: SAIMING SMS Notifications

Program Operator: SAIMING INC.

1. Overview

These SMS Terms & Conditions ("SMS Terms") govern the text messaging notification program operated by SAIMING INC. ("SAIMING", "we", "us").

Our SMS messaging program provides account verification, customer support, and service-related notifications to eligible customers who have provided the required consent.

These SMS Terms supplement our general Terms & Conditions and Privacy Policy. In the event of a conflict relating specifically to SMS messaging, these SMS Terms apply to the extent permitted by applicable law.

2. Types of SMS Messages

Depending on your preferences, service activity, and applicable consent, you may receive the following messages:

2.1 Account Verification (2FA)

Messages containing one-time verification codes or authentication information associated with your SAIMING account.

2.2 Account Notifications

Messages relating to your account or services, including:

Order confirmations and processing updates.
eSIM and SIM activation notifications.
Account and service status updates.
Subscription and service expiry reminders.
Payment and account-related notifications.
Other non-promotional service communications.

2.3 Customer Care

Messages relating to customer support activities, including:

Responses to customer inquiries.
Support ticket confirmations and updates.
Technical troubleshooting assistance.
Service issue resolution and related communications.

This SMS program does not include unsolicited marketing, advertising, or promotional campaigns.

4. Message Frequency

Message frequency varies depending on your account activity, service events, authentication requests, and customer support interactions.

We do not guarantee a fixed number of messages.

For example, you may receive a message when requesting an account verification code, completing an order, activating a service, or receiving a response to a support request.

5. Messaging Charges

SAIMING does not charge a separate subscription fee for receiving messages under this SMS notification program.

Standard message and data rates may apply.

Your mobile carrier may charge you for sending or receiving SMS messages, depending on your mobile service plan and location.

You are responsible for any applicable charges imposed by your mobile carrier.

6. Opt-Out and Unsubscription

You may unsubscribe from the applicable SAIMING SMS program at any time by replying:

STOP

to a message sent from the relevant SAIMING messaging number.

After we process your request, you may receive a confirmation message stating that you have been unsubscribed.

Following a valid opt-out request, we will stop sending further messages under the applicable SMS program unless you provide new consent or another lawful basis permits a narrowly required communication.

You may also contact cs@saiming.com for assistance with your SMS preferences.

Unsubscribing from SMS notifications does not automatically cancel your SAIMING account, terminate your eSIM, or cancel an active service.

7. Re-Subscription

If you have previously unsubscribed, you may be able to re-subscribe by replying:

START

or by completing an available SMS enrollment process again.

Messages will resume only after valid re-subscription and in accordance with applicable requirements.

8. Customer Support

For assistance with SAIMING SMS messaging, reply:

HELP

to a message from the relevant SAIMING messaging number.

You may also contact us through:

Email: cs@saiming.com

Website: https://www.saiming.com

Support: https://www.saiming.com/support

9. Delivery and Availability

SMS delivery depends on third-party mobile networks, telecommunications providers, device compatibility, coverage, and other technical conditions.

Delivery times may vary. Messages may be delayed, blocked, or undelivered due to network congestion, carrier filtering, service outages, or invalid contact information.

We do not guarantee the delivery or timing of every SMS message.

SMS messages should not be relied upon as the sole method of receiving time-critical emergency communications.

10. Privacy and Data Protection

We respect your privacy and process mobile phone numbers, messaging records, and SMS consent information in accordance with our Privacy Policy.

We do not sell or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for their own promotional or marketing purposes.

Information may be disclosed to authorized messaging platforms, mobile network operators, and service providers solely as necessary to operate and deliver the SMS program, subject to applicable protections.

For additional information, please review:

Privacy Policy: https://www.saiming.com/law/privacy

11. Changes to the SMS Program

We may update these SMS Terms or modify the SMS program to reflect changes in our services, technical requirements, legal obligations, or mobile carrier policies.

Material changes affecting your messaging rights or consent will be communicated where required by applicable law.

Any new messaging purpose requiring additional consent will be subject to the applicable consent requirements.

12. Governing Terms

These SMS Terms are governed by the applicable provisions of our general Terms & Conditions, subject to mandatory consumer protection and telecommunications laws.

Nothing in these SMS Terms limits rights that cannot lawfully be excluded.

13. Contact Information

SAIMING INC.
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: cs@saiming.com
Website: https://www.saiming.com

General Terms & Conditions: https://www.saiming.com/law/terms