Current and historical context
Current, active and historical records remain separate when the service provides them.
eSIM Management
One place for installation, service state and recovery.
Keep the eSIM, its selected data option, installation readiness, activation state and support route connected without exposing private identifiers.
One place for installation, service state and recovery.Managed in the SAIMING AppDownload the App to view and manage it in one account.
Concrete capabilities
Put every state in the right place.
Sign in to view your eSIM details and current service status.
Setup stays attached
Installation and QR guidance remain linked to the eligible eSIM and order.
Recovery without deletion
Troubleshooting begins with state checks; deleting an installed eSIM is never the first generic instruction.
How it works
Three steps without skipping the real state.
- 01
Open My eSIM
Sign in and select the current eSIM shown in your account.
- 02
Read each state separately
Installation, activation and network connection are three different facts.
- 03
Choose the next task
Continue to install, usage, plans or Support from the same service context.
Use cases
Decisions built around real journeys.
Sign in to view your eSIM details and current service status.
Before departure
Confirm the eSIM exists and the setup path is ready while Wi-Fi is available.
After changing destination
Keep the eSIM while choosing a data option for the new destination.
When data stops
Check plan, activation and network state before changing device settings.
Limits and trust
Unproven states never become completed claims.
Identifiers stay protected
ICCID and private activation details appear only after you sign in and the service makes them available.
A clear account history
Your account history shows only activity linked to your services.
Keep the same eSIM
Before another trip, check the current eSIM and device status shown in your account.
Questions, answered
The important questions, answered first.
Should I delete an eSIM that is not connecting?
Not as a first step. Check the plan, activation and network state, then follow the troubleshooting steps for the state shown.
Can the Website show my ICCID?
It can appear only after sign-in, when it is available for your eSIM and permitted for your account. Public pages never contain an ICCID.
Is installed the same as connected?
No. Installation, activation and network connection are separate states.